Minor Illnesses
Discuss cold- or flu-like symptoms and other common minor illnesses.
Virtual Urgent Care
Care for today’s concerns. From where you are.
Telehealth urgent care for non-emergency health concerns, with convenient access to a healthcare provider who can evaluate your symptoms and recommend appropriate next steps.
scheduleConvenient care for appropriate non-emergency concerns
Telehealth Urgent CareGuidance when you need it
Care Without the Waiting Room
Not every health concern needs an emergency room.
When a non-emergency illness or symptom needs attention, a virtual visit may help you understand what is happening and what to do next.
Your provider can review your symptoms and health history, determine whether telehealth is appropriate, discuss treatment options when clinically indicated, and recommend in-person evaluation when needed.
videocamConvenient virtual visits
stethoscopeProvider-guided evaluation
directionsClear next-step guidance
Common Concerns
Everyday health concerns, evaluated virtually.
Telehealth may be appropriate for many common, non-emergency symptoms and illnesses. Your provider will determine what can safely be managed through a virtual visit.
Common Infections
Review symptoms that may be related to common infections and determine appropriate next steps.
Skin Concerns
Discuss certain rashes, irritation, or other visible skin concerns that may be suitable for virtual evaluation.
Allergy Symptoms
Talk with a provider about mild allergy symptoms and appropriate care options.
Minor Symptoms
Get guidance for non-severe symptoms that do not appear to require emergency care.
Medical Questions
Ask routine health questions and get provider-guided recommendations about your next steps.
Is Telehealth Right for You?
Know where to go for care.
Telehealth is designed for appropriate non-emergency concerns. Some symptoms need immediate in-person or emergency evaluation.
Non-emergency concerns.
- checkMinor illnesses
- checkCommon infections
- checkCertain skin concerns
- checkRoutine medical questions
- checkOther provider-determined conditions
Symptoms that cannot wait.
- priority_highSevere chest pain
- priority_highDifficulty breathing
- priority_highSevere bleeding
- priority_highLoss of consciousness
- priority_highOther medical emergencies
Symptoms Appropriate for Telehealth
A virtual visit starts with understanding your symptoms.
Telehealth may be useful when your symptoms are mild to moderate, you are stable, and you do not appear to need emergency treatment.
A provider will evaluate the information you share and may recommend testing, treatment, monitoring, follow-up, or an in-person visit depending on your situation.
check_circle You are alert and able to participate in a virtual visit
check_circle Your symptoms do not appear life-threatening
check_circle Your concern can reasonably be assessed by history and video
check_circle You are comfortable following provider-directed next steps
How Your Consultation Works
Simple care. Clear next steps.
Your virtual urgent care visit is designed to quickly gather the information your provider needs to guide your care.
Share your concern
Tell us about your symptoms, relevant health history, and what prompted your visit.
Meet your provider
Discuss your symptoms and questions during a private telehealth consultation.
Get a care plan
Your provider explains appropriate treatment, testing, monitoring, or other recommendations.
Know what comes next
If virtual care is not appropriate, your provider may recommend in-person or emergency evaluation.
emergency
Telehealth urgent care is not emergency care.
If you have severe chest pain, difficulty breathing, severe bleeding, loss of consciousness, or believe you are experiencing a medical emergency, seek immediate emergency care rather than waiting for a telehealth visit.
Frequently Asked Questions
Questions? We've got answers.
Refer to these common questions about the program. If you have additional questions, please reach out to our team.
What conditions can be treated through virtual urgent care? add
Virtual urgent care may be appropriate for many non-emergency conditions, including cold and flu symptoms, seasonal allergies, sinus symptoms, mild skin rashes, uncomplicated urinary symptoms, certain minor infections, medication-related questions, selected gastrointestinal symptoms, and other minor concerns that can be evaluated remotely. Treatment depends on your symptoms, medical history, and whether a physical examination or diagnostic testing is necessary.
Can I receive a prescription during my virtual appointment? add
Yes, when clinically appropriate. Your provider will evaluate your symptoms and medical history before determining whether medication is indicated. Prescriptions are not guaranteed, and some conditions require testing or an in-person evaluation.
Can the provider order laboratory tests or imaging? add
When medically indicated, your provider may order laboratory testing or imaging. You may need to visit an outside laboratory or imaging facility. Testing availability, scheduling, and fees vary.
Can antibiotics be prescribed through telehealth? add
Antibiotics may be prescribed when an appropriate clinical evaluation supports their use. Not every infection requires antibiotics, and some conditions require testing or an in-person examination before treatment can be determined. We follow appropriate prescribing practices to promote safe and effective care.
Do you treat common conditions such as UTIs, sinus infections, and respiratory infections? add
We can evaluate many common symptoms through telehealth. Depending on your presentation, treatment may include supportive care, medication when appropriate, laboratory testing, or referral for an in-person evaluation. Some respiratory symptoms, urinary symptoms, and infections require additional testing or physical examination.